Delivery Platforms Pilot Contactless Services During Coronavirus Outbreak in China
Since the coronavirus outbreak, multiple delivery platforms in China have now proceeded with contactless delivery services.
During the delivery process, delivery riders will contact the user by phone to confirm the delivery, and to place the package in the designated location. The riders will then notify the user to pick up the package through SMS, or on the app. No contact between the rider and the customer is made during the process.
Suning Logistics has piloted the “contactless delivery” service in multiple cities across the country And Meituan Dianping as of January 29, has launched the “contactless delivery” service in 184 cities across the country.
Platforms including Alibaba’s Ele.me and Hema, as well as MissFresh have also engaged with such contactless delivery services. When submitting an order online, the user can specify the exact location to fetch the package in the remarks column.
source: https://pandaily.com/delivery-platforms-pilot-contactless-services-during-coronavirus-outbreak/
